Terms & Conditions

Effective Date: November 26, 2024

Welcome to LuxeAndLovely.com! These Terms and Conditions govern your use of our website and services. By accessing or using LuxeAndLovely.com, you agree to comply with and be bound by these terms.

If you do not agree to these terms, please discontinue use of our website.

1. General Information

  • Business Name: Luxe and Lovely
  • Website: LuxeAndLovely.com
  • Address: Komplek Danamon Block C3 No 34-35, Jatiasih, Jatisari, Bekasi
  • Email: gibranmahardika96@gmail.com

2. Scope of Services

Luxe and Lovely offers the following:

  1. Clothing Sales: Casual and business fashion for men and women aged 20–40.
  2. Custom Fashion Assistance: Limited design or style recommendations as part of select purchases.

3. Eligibility to Use

To access or make purchases on LuxeAndLovely.com, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Use the website in compliance with these Terms and applicable laws.

4. Account Registration

You may choose to create an account to enhance your shopping experience. When registering, you agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts for violations of these terms.

5. Pricing and Payment

  • Pricing: Prices are displayed in local currency and include applicable taxes unless stated otherwise.
  • Payment Methods: We accept major credit cards, debit cards, and other payment methods shown at checkout.
  • Errors: We reserve the right to correct pricing errors and cancel affected orders.

6. Orders

a) Order Confirmation

Once an order is placed, you will receive a confirmation email. Acceptance of your order occurs when we process payment and ship the item.

b) Cancellations

Orders can be canceled before shipment. To request cancellation, email gibranmahardika96@gmail.com as soon as possible.

c) Availability

Product availability is subject to change. We will notify you promptly if an item is out of stock.

7. Shipping and Delivery

  • Shipping Areas: We deliver domestically and internationally.
  • Delivery Times: Estimated delivery times are displayed during checkout. Delays may occur due to unforeseen circumstances.
  • Shipping Costs: Calculated based on location and selected shipping method.
  • Lost or Damaged Goods: Contact us at gibranmahardika96@gmail.com for support.

8. Returns and Refunds

We want you to be satisfied with your purchase.

  • Return Policy:
    • Items may be returned within 14 days of delivery, provided they are unworn, unwashed, and in their original condition with tags intact.
    • Email gibranmahardika96@gmail.com to initiate a return.
  • Refund Policy:
    • Refunds will be processed via the original payment method within 14 business days after receiving the returned item.
    • Shipping fees are non-refundable unless the item was defective.

9. Intellectual Property

All content on LuxeAndLovely.com, including text, images, graphics, logos, and designs, is owned by Luxe and Lovely or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

10. Prohibited Conduct

By using our website, you agree not to:

  • Violate any laws or regulations.
  • Post false, misleading, or defamatory content.
  • Interfere with the functionality of the website.
  • Attempt to access unauthorized areas of the website or systems.

11. Privacy Policy

Your use of LuxeAndLovely.com is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

12. Disclaimer of Warranties

Our services and products are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, Luxe and Lovely shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of data, revenue, or profits.
  • Delays or failures outside of our reasonable control.

Our total liability is limited to the amount you paid for the affected product or service.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Indonesia. Any disputes arising under these terms will be subject to the jurisdiction of the courts in Bekasi.

15. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the updated effective date will be noted.

16. Contact Information

For questions, concerns, or assistance, please contact us:

By accessing or using LuxeAndLovely.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.